Refund eligibility

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Hi. I have an Adobe Acrobat Pro monthly subscription which I cancelled just today when I learned that it billed again just 12hours ago after I thought I cancelled it last April or May. Why am I billed again? Am I eligible for a refund?

kglad

Community Expert

check your account, https://account.adobe.com

any subscriptions?

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M

mac fAuthor

Participant

No more subscriptions since I cancelled it today. There’s a button to Reactivate plan. It also says

Service will expire on Aug 5, 2026

Monthly plan

I want to know if it is eligible for refund since I cancelled within 48 hours.

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M

Manan Joshi

Community Expert

Check the for following article to understand refund eligibility

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

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-Manan

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