Refund for Prepaid Annual Plan?

Question

Last year on June 30, 2020, I prepaid for the Creative Cloud All Apps annual plan at the student rate as I have been enrolled at Lehman College / CUNY here in New York City for that entire time. However, what I did not realize at the time I prepaid that annual plan was that my school, Lehman College, offered that same plan, Creative Cloud All Apps, to students for FREE.

I am wondering, is it possible to be refunded the amount I paid at the student rate for the Creative Cloud All Apps Annual plan since the school was already providing it for free?

Please advise, thanks.

Abambo · Accepted Answer

Please contact Adobe customer care on this matter. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

balanced_idealist5D90 · Answer

I'm missedgetting subscription plz refund amount of Applied subscription plz

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded