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Participant
July 13, 2025
Answered

Refund Inquiry

  • July 13, 2025
  • 1 reply
  • 245 views

 

I subscribed Photoshop for a month and then changed to annual plan right away.

 

Basically I've paid twice for the first month, so I should get refund for the first 30,800 won but there's no refund bill generated in my invoice list.

 

Can you check if I will get a full refund on this, and probably also how long it will take?

Correct answer Shivangi_Gupta

that confirms you have a ps annual plan paid monthly, nothing paid annually.


Thanks for reaching out, 나연35601698ba7g

The refund has been initiated. Please waut for 7-10 business days for the amount to reflect in your account.


^Shivangi

1 reply

kglad
Community Expert
Community Expert
July 13, 2025

check your account, https://account.adobe.com

what's it show?

Participant
July 13, 2025

 you mean this page?

 

on the main page it shows the plan i'm currently using (20,900/m) and that's all 😞

kglad
Community Expert
Community Expert
July 13, 2025

the link takes you directly to a page that should show your plans.