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Participant
December 28, 2021
Question

Refund money

  • December 28, 2021
  • 2 replies
  • 218 views

Hello, I would like to refund the money for the canceled subscription to the plan, because I do not use it

This topic has been closed for replies.

2 replies

Community Expert
December 28, 2021

Hello @Марина22410444zga1,

Refund is contingent to the fact that the cancellation was done within a specified timeframe. For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

And as @Kanikas so rightly mentioned, do contact support for further assistance on the matter.
-Manan

-Manan
Kanikas
Community Manager
Community Manager
December 28, 2021

Hi there, 

 

Please get in touch with our team for help: https://helpx.adobe.com/in/support.html.

 

Thanks 

Kanika