Refund non used plan

Inabbat, thanks for posting about your recent subscription commitment. I am sorry you did not find more value and usage in our services. Please click on https://adobe.ly/45opNcP to speak with a member of our team who can help you process the cancellation request.

For more information on the cancellation and refund process, see https://adobe.ly/3Zze5bL. ^JW

you have to cancel within the refund period to receive a refund.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

after cancelling, double check your account shows what you expect, https://account.adobe.com

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html