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Participant
July 4, 2026
Question

Refund of payment

  • July 4, 2026
  • 3 replies
  • 26 views

Hello, 

Today I wrongly purchased Adobe Podcast subscription which I did not want to purchase but the payment already went through. I cancelled the service and never used it. Will my money be automatically refunded or do I need to request? Thank you

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    July 6, 2026

    The cancellation window is 14 days from download. 

    If you cancelled right away, you’ll get a refund within approx 15 business days. 

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    Community Expert
    July 4, 2026

    A refund takes up to 14 days and is automatic if you cancel in no more than 14 days of a trial
    After 14 days a trial becomes a subscription and there is no refund when you cancel
     

    Participant
    July 5, 2026

    Even if it wasn’t a trial in the beginning?

    John T Smith
    Community Expert
    Community Expert
    July 5, 2026

    If you did not have a trial to cancel you do not get a refund

    kglad
    Community Expert
    Community Expert
    July 4, 2026

    it’s automatic and takes up to 14 days to complete.  meanwhile, check your account and confirm you have no subscriptions, https://account.adobe.com