Refund on Account

Forum|Forum|3 months ago
October 6, 2025
1 reply
38 views

I chatted with the Bot and STILL there is no refund on the account.

How do I talk to a HUMAN?????

Many thanks,

Frustrated

Billing

Jeffrey_A_Wright

Community Manager

Adria, sorry you are blocked from reaching us. The only active subscription under the three accounts that have been created is the one managed by your school. Please see https://adobe.ly/4h1jxME for information on how to use the Account Chooser to choose between the different accounts.

If the charges are under a different account, then see https://adobe.ly/4o6GErs for details on how to locate the account. ^JW

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