Participant

Question

Refund on withdrawals from account for 3 years

Forum|Forum|7 months ago
June 10, 2025
3 replies
323 views

Hi I've noticed withdrawals from bank account as I'm under financial hard ship so I started reviewing my bank statements and saw withdrawals from adobe from multiple entities on same day over 3 years live had no clue and have never used app or no what it is ... I've tried support chat and need help please

Community Manager

Community Manager

Hi shane_0947,

I see that the subscription you had was cancelled and a few refunds have also been issued. The refund might take 5-7 days to refelct in your account.

Let us know if there is any other information your are looking for.

Thanks
^KS

Participant

I hope my money back on my account

Community Expert

Community Expert

what's your account show, https://account.adobe.com

Participant

I want refund my google pay.

Community Expert

Community Expert

When you buy from Google you must deal with Google for account issues

Community Expert

Community Expert

This is a public forum, not Adobe suppport... others users here can't see your account of provide help

What do you see for your account at https://account.adobe.com/

https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html
-or contact your credit card company or bank if you think your card account was stolen

shane_0947Author

Participant

Thought someone could help as support csnt

Community Expert

Community Expert

what's your account show/