Refund Process

Thank you for reaching out, @efficient_loyalty8106 . I understand you’d like clarity on your cancellation and refund, and I checked the account details available to us.

Here’s the current status of your subscriptions:

• Adobe Photoshop: This subscription has been cancelled, and a refund has already been initiated. Adobe refunds usually take 10–14 business days to process.

• Adobe Stock + AI Studio: This subscription is still active, and there are currently pending dues associated with it.

For the Adobe Stock + AI Studio plan, I recommend first resolving the outstanding payment. If you no longer wish to continue with the subscription, you can then review your cancellation options from your Adobe account.

As this is an annual commitment plan, please review the applicable Adobe Subscription and Cancellation Terms before cancelling. Cancellation and refund eligibility depend on the plan and timing of cancellation, so the applicable terms will help you understand any charges or refund eligibility before proceeding.

I hope this provides some clarity. If you have any additional questions or need help understanding your subscription status, please let us know. We’ll be happy to assist.

Best,
Shivangi