Question

Refund processing

Forum|Forum|7 months ago
December 17, 2025
3 replies
176 views

Hello 6 days ago I asked for a refund I never thought this company would delay like this so unfair so disappointing and no communication at all like they don't care

Billing

kglad

Community Expert

adobe sends an email when you cancel. check your spam folder.

Jeffrey_A_Wright

Legend

Victoria, I am sorry you did not find more value in our services. I can confirm that your cancellation request was completed on December 7th. Any refunds issued will take up to 14 days. Please see https://adobe.ly/3KFOyds for more information. ^JW

John T Smith

Community Expert

When you cancel a new subscription inside 14 days from the start you will get a refund... refunds take up to 14 business days

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