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anthonyg85366495
Participant
April 6, 2026
Answered

Refund request.

  • April 6, 2026
  • 1 reply
  • 22 views

I used premiere pro for 2 months (monthly payments) but i forgot to cancel it. Yesterday my card was charged for month of April. I canceled my subscription right after because i do not need it anymore. Could i get a refund for April ? Even if that means to not having access to premiere anymore.

    Correct answer John T Smith

    You only get a refund if you are charged and cancel in no more than 14 days from the start of a trial

     

    Once your trial becomes a subscription at the end of 14 days there is no refund… you will, in fact, be charged one half of the remaining subscription time

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    April 6, 2026

    You only get a refund if you are charged and cancel in no more than 14 days from the start of a trial

     

    Once your trial becomes a subscription at the end of 14 days there is no refund… you will, in fact, be charged one half of the remaining subscription time

    anthonyg85366495
    Participant
    April 6, 2026

    Got it. Thank you ​@John T Smith