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December 10, 2025
Question

Refund Request

  • December 10, 2025
  • 1 reply
  • 122 views

I had no idea I signed up for any subscription and suddenly I saw 2 charges on my card - one is $38.99 plus tax and the other $8.99 plus tax.  I cancelled the subscription but doesn't look like it set up for a refund.  I really can't afford this right now!  Please help!

1 reply

kglad
Community Expert
Community Expert
December 10, 2025

check your account, https://account.adobe.com

is everything cancelled?

Jeffrey_A_Wright
Legend
December 10, 2025

Mel, thanks for posting about your recent subscription commitment to this public discussion forum. I can confirm that you have begun the cancellation process. I understand this is a difficult time for you. If you have any questions or concerns about the fee or charges applied for your usage of our services, then click on https://adobe.ly/48wFz7x to speak with a member of our team who can help you further. ^JW

mel_4672Author
December 10, 2025

I would like a refund!  I will not be using this at all for the next month and would appreciate my money back.