Answered

Refund request

Forum|Forum|6 months ago
December 18, 2025
1 reply
227 views

I subscribed to the 7-day free trial of Adobe Acrobat Pro + AI Assistant for Acrobat and was charged €32.87 immediately on December 12. I canceled the subscription within 3 days and received a cancellation confirmation email, but no refund was mentioned. I checked my bank account and there is no refund in it.
Could you please help me with this issue?

Cancel subscription

Correct answer gupta shivangi

Welcome to the community, @amar_0548.

I confirm that your subscription is successfully cancelled. However, refund has not been initiated yet. I would recommend you to speak with our support team here: https://adobe.ly/457qWoR

They'll help you with the process.

^Shivangi

gupta shivangiCorrect answer

Legend

Welcome to the community, @amar_0548.

I confirm that your subscription is successfully cancelled. However, refund has not been initiated yet. I would recommend you to speak with our support team here: https://adobe.ly/457qWoR

They'll help you with the process.

^Shivangi