Refund request

Question

Hello, I would like to request a refund for my Adobe subscriptions. I noticed that I was charged for two subscriptions: one charge for $19.99 and another charge for around $5. I did not intend to continue these subscriptions and would like to cancel them and receive a refund for the charges.

Could you please help me with this request? Thank you.

Manan Joshi · Accepted Answer

You need to cancel the subscription before refunds can be made if that is applicable. See the following articles to know more on how to cancel, and what are the terms of subscription/refund rules

https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

kglad · Answer

and refunds are automatic, if you qualify. they take 14 days to complete after you cancel all subscriptions.

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