Answered
Refund request
Hi, I realized I was being charged for a subscription I thought I canceled after free trail. I am requesting a refund as I never used the service.
John T SmithCorrect answer
Community Expert
Aug 8, 2026 11:00 PM UTC
Not using is not the same as cancelling
To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html
-be sure to keep the verification email you will receive when you cancel
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