Thank you for posting, @affectionate_childba34.
Thanks for reaching out, and I can understand why you'd want to review this renewal if you are no longer using the subscription and no longer have access to the email address associated with the account.
I reviewed the account and can confirm that an active Creative Cloud Pro subscription is associated with your Adobe account and was recently renewed. Because refund requests require account-specific review and approval, you'll need to contact Adobe directly for assistance.
You can contact us here:
https://helpx.adobe.com/contact.html?rghtup=autoOpen
When you reach out, let our team know that:
- The subscription was renewed recently.
- You have not been actively using the service.
- You no longer have access to the email address that previously received renewal notifications.
- You would like the subscription canceled and your refund eligibility reviewed.
Our team will be able to securely verify the account details and determine the available options.
Please feel free to update this public discussion thread if you have questions or need help navigating the support process, but don't post any personal or account information here, @affectionate_childba34.
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