Hello,
I’d like to request a subscription refund, since I was certain I cancelled my subscription withing the trial period, yet I was charged today (Billing ID B-4P6382349F8898044).
Can you please reufnd the payment as I wont be using the services?
Thank you.
Hi
I understand your concern. I can check that the cancellation has already been processed by Adobe, and the refund has been initiated.
A confirmation email regarding the cancellation has also been sent by Adobe. Please check your inbox (and spam/junk folder, if needed).
Refunds are typically reflected in your payment account within 10-14 days, depending on your payment provider.
If you need any further assistance or have any questions, please feel free to let us know. We're always happy to help.
Thank you!
^Akansha
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