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AlexLewsley
Participant
July 7, 2025
Question

Refund request

Hi,

 

I used the free trial over a year ago and requested a cancellation of my account immediately. I have now seen that Adobe has been charging me monthly for over a year. How can I request a refund on all the charges I have incurred?

 

Thanks,

3 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 8, 2025

Did you keep the verification email you received when you canceled?

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kglad
Community Expert
kgladCommunity Expert
Community Expert
July 7, 2025

check your account, https://account.adobe.com

what's it show?

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Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
July 7, 2025

Hi Alex.  This is a user to user forum, and we are just people like yourself, and have no control of other people's accounts.  You need to contact Adobe help desk directly.

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