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AlexLewsley
Participant
July 7, 2025
Question

Refund request

  • July 7, 2025
  • 3 replies
  • 133 views

Hi,

 

I used the free trial over a year ago and requested a cancellation of my account immediately. I have now seen that Adobe has been charging me monthly for over a year. How can I request a refund on all the charges I have incurred?

 

Thanks,

3 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 8, 2025

Did you keep the verification email you received when you canceled?

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 7, 2025

check your account, https://account.adobe.com

what's it show?

Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
July 7, 2025

Hi Alex.  This is a user to user forum, and we are just people like yourself, and have no control of other people's accounts.  You need to contact Adobe help desk directly.

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