Refund request

Forum|Forum|4 months ago
September 20, 2025
2 replies
84 views

Hello,

My free trial ended today, but I canceled the plan two days ago. However, today I was still charged for the monthly plan. Since I canceled the plan two days ago, will the amount be refunded to me? AI Assistant can't help.

[Mod: Moved to the Account,Payment & Plan forum]

Windows

John T Smith

Community Expert

Do you have a verification email from when you cancelled?

Shivangi_Gupta

Community Manager

Hi Klaudia_J0002,

Thanks for reaching out. I confirm that the refund has been initiated from Adobe. It may take 12-14 days for the refund to process.

We appreciate your patience.

^Shivangi

kglad

Community Expert

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded