Refund Request

Forum|Forum|3 months ago
October 23, 2025
2 replies
144 views

Hello Adobe Support Team,

I recently purchased an annual subscription by mistake, as I intended to only use the 3 day trial. I realized the error shortly after and would like to request a refund for the accidental annual charge.

I have not made use of the subscription and would greatly appreciate your help in processing this refund. Please let me know if any additional details are needed to verify my account or complete the request.

Thank you very much for your understanding and assistance.

Best regards,

Hijazi Nabil

Peru Bob

Community Expert

You can cancel yourself.

See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Jeffrey_A_Wright

Community Manager

Nabil, thanks for posting about your recent subscription commitment to this public discussion forum. I can confirm that you have not used our services recently. Please click on https://adobe.ly/4nfpHdH to speak with a member of our team who can help you process your request. Please use a different device to contact us if you are unable to reach anyone or if you are redirected to this public discussion forum.

I am sorry you did not find more value in our services, Nabil. ^JW