Refund request

Forum|Forum|2 months ago
November 13, 2025
2 replies
62 views

Dear Sir I was using your trail version form adobe scanner but it was accidentally debited 6200 from my account without prior information,same time I was cancelled this subscription because it is not useful for me, but after cancellation my refund is not initiated.

So I request you please refund my payment.

kglad

Community Expert

in addition, check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
any subscription?

Kanikas

Community Manager

Hi alok_6585,

I see that you purchased Adobe scan via Android. Please see this link to get more details on the cancellation: https://adobe.ly/3Xpe8px;

Hope this helps!

^KS

John T Smith

Community Expert

This is a public forum, not Adobe support... other users can't help
You may get a refund if you cancel and are charged during the first 14 days of starting a trial
After 14 days the trial becomes a subscription and there is no refund

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