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November 30, 2025
Question

Refund Request Charged After Forgetting to Cancel Subscription

  • November 30, 2025
  • 1 reply
  • 153 views

Hello,
I was charged for an Adobe subscription, but I did not mean to continue it and I forgot to remove my credit card. I don’t use the subscription anymore and I really need that €25 refunded because it’s very important for me financially.

Please help me get this refund or tell me the correct place to request it.
Thank you for your understanding.

    1 reply

    kglad
    Community Expert
    Community Expert
    November 30, 2025

    you have to cancel during the free trial period to be eligible for a refund.  how close to your trial start date is today?

    raih_9692Author
    December 12, 2025

    i forget to do it and they took my money so i cant get my money back ?

    kglad
    Community Expert
    Community Expert
    December 12, 2025

    what was your trial start date?

    what was your cancellation date?