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Participant
August 22, 2026
Open for Voting

Refund Request – Duplicate Charges

Subject: Refund Request – Duplicate Charges

Hi,

I noticed that I have been charged three times, even though I cancelled my plan several months ago.

Could you please kindly look into this and refund the three charges? I would really appreciate your help in resolving this issue.

Thank you very much.

Kind regards,
Florencia

    2 replies

    kglad
    Community Expert
    Community Expert
    August 22, 2026

    use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000379229962 to find the charged accounts.  then check your subscription(s) at https://account.adobe.com 

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    yamato713108855
    Community Expert
    Community Expert
    August 22, 2026

    The Adobe Community is a place where users help one another.
    Please contact Customer Support directly regarding plan cancellations or refunds.
    You can reach them via chat or phone during weekday business hours.

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