Refund request for accidental subscription renewal

Question

Namaste!I forgot to cancel my free trial, and I was charged US$38.16 by Adobe Systems Software Ireland Ltd.I did not intend to continue the subscription, and I realized the charge only after it was processed.After the charge, I immediately canceled my subscription plan.Please process a refund for the US$38.16 payment.Thank you!

kglad · Accepted Answer

refunds are automatic (if you qualify) and take up to 14 days to complete.

you can check cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

andivax · Answer

Thank you very much for your fast feedback!Will wait for the refund then.

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