refund request for accidental subscription renewal

Question

i thought i turned off renewal for my creative cloud subscription that i bought a year ago, on august 26th 2025. it renewed a few days ago, august 26 2026 and i immediately cancelled it. will an automatic refund be made? I cannot afford the price this year.

please help, i do not know what to do. I read that if its cancelled within 14 days it will refund but will that work here as well?

thanks

Mellie

Manan Joshi · Accepted Answer

Refunds are made only if the cancellation is done within 14 days of initial subscription. It is not applicable for renewals. Seehttps://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

kglad · Answer

you can appeal to adobe support via social media.

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