Refund Request for Canceled Subscription

Forum|Forum|7 months ago
July 5, 2025
2 replies
131 views

Dear Adobe Support,

I am writing to request a refund for two charges made to my account on May 20 and June 20.

I have already canceled my subscription and am not currently subscribed to any Adobe services. However, I was still charged on those dates. I have not used any services during that period, and I believe these charges were made in error.

Please review my account and process a refund for the charges on May 20 and June 20. If you need any additional information to verify my account, I would be happy to provide it.

Thank you for your assistance.

Cancel subscription

kglad

Community Expert

ie, report fraud.

A

Anshul_Nautiyal

Community Manager

Hi @Peaceful_Brilliance9555,

Thank you for reaching out.

Upon reviewing your account, I can confirm that there were previously active subscriptions for the Creative Cloud Photography Plan, Photoshop, and Illustrator associated with the Adobe ID used to post this query. Please note that all of these subscriptions were cancelled by you on May 12.

Additionally, we do not see any transactions or charges associated with these subscriptions from our end. We recommend reaching out to your bank directly to dispute the charges.

Please let us know if you need any further assistance.

Regards,
^AN

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