refund request for subscription

Dear Adobe Support,

I recently discovered multiple recurring charges on my bank statement for an Adobe Acrobat Pro and AI Assistant for Acrobat subscription. I was completely unaware that this subscription was active, and I have never intentionally used these services during the charged period.

I only noticed these payments last week when reviewing my bank statements, after which I immediately cancelled/stopped the subscription to prevent further charges. Since I neither knowingly used nor benefited from the service, I kindly request a refund for the charges that were taken from my account over the past months.

The recurring payments of approximately £31.27 were charged monthly for 8 months without my awareness. Had I known about this subscription earlier, I would have cancelled it immediately.

I have been a genuine customer and I hope Adobe can consider this situation with understanding and goodwill. I would sincerely appreciate a full or partial refund for these unused subscription charges.

Thank you for your time and assistance. I look forward to your positive response.

Kind regards,
Betul Sayman