Answered

REFUND!!! SCAMMING PEOPLE.

Forum|Forum|19 days ago
January 31, 2026
3 replies
53 views

I want to get a refund on my subscription. I freaking cancelled it 2 days after availing it and they now charged me P 1891.68. I only indicated my shopeepay as mode of payment but they still suddenly have my gcash account. Bring my money back!!!! Reach out to me.
[Profanity removed by moderator]

Correct answer Jeffrey_A_Wright

@Ruby Rose G thanks for posting about your recent subscription commitment. I can confirm that you successfully canceled both plans. Any refunds issued will take up to 14 days. Please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html for more information.

Jeffrey_A_Wright

Correct answer

Community Manager

@Ruby Rose G thanks for posting about your recent subscription commitment. I can confirm that you successfully canceled both plans. Any refunds issued will take up to 14 days. Please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html for more information.