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Participant
July 27, 2025
Question

Refunds never come

  • July 27, 2025
  • 2 replies
  • 113 views

How do you get a refund from Adobe?

 They ignore you.

make it impossible to communicate.

then ring, wait 3 seconds and hang up.

 

    2 replies

    kglad
    Community Expert
    Community Expert
    July 27, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    Jeffrey_A_Wright
    Community Manager
    Community Manager
    July 28, 2025

    Donna, I am sorry, but I don't see any recent purchases or active subscriptions under the account you used to post to this public discussion forum. If you are looking for a refund, then please make sure to sign in under the account you used to make the purchase to access or manage the services. ^JW

    kglad
    Community Expert
    Community Expert
    July 27, 2025

    check your account, https://account.adobe.com

    what's it show?