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Participant
December 10, 2023
Question

Reliable support from Google play apps

  • December 10, 2023
  • 2 replies
  • 157 views

I bought Adobe Premium a year ago from Google Play and I have tried Adobe help many times and never received adequate support. I was told many times Adobe support would not help me due to Google Play purchases instead of Adobe's website. So I removed all of my payment methods I will not pay for an app I can't get support for! 

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    2 replies

    kglad
    Community Expert
    Community Expert
    December 10, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    Community Expert
    December 10, 2023

    or purchase your apps (mobile and desktop) from adobe.