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Mystic_strength5FEF
Participant
August 10, 2026
Answered

Rembolso

  • August 10, 2026
  • 1 reply
  • 10 views

Por error no cancele en el momento la suscripción gratis de Adobe y ahora se me hizo el cargo de $686.00 pesos de la suscripción anual y deseo el rembolso ya que no utilizaré más este producto

    Correct answer Jeff_A_Wright

    Thank you for posting, Mystic_Strength.


    I'm sorry for the difficulties you are encountering with your new subscription and that you didn't find more value in our services.


    Since your Acrobat Premium subscription was purchased today through the Apple App Store, Apple manages the subscription and any refund requests.


    Please request a refund directly from Apple using: Request a refund from Apple


    You can also review and manage the subscription from your Apple device by following: View or cancel subscriptions on iPhone, iPad, or Mac


    Because the purchase was made through Apple, Adobe is unable to process a refund for this subscription.

    If you have any questions about the refund request process, then please update this public discussion thread, Mystic_Strength. ^JW

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    August 10, 2026

    Thank you for posting, Mystic_Strength.


    I'm sorry for the difficulties you are encountering with your new subscription and that you didn't find more value in our services.


    Since your Acrobat Premium subscription was purchased today through the Apple App Store, Apple manages the subscription and any refund requests.


    Please request a refund directly from Apple using: Request a refund from Apple


    You can also review and manage the subscription from your Apple device by following: View or cancel subscriptions on iPhone, iPad, or Mac


    Because the purchase was made through Apple, Adobe is unable to process a refund for this subscription.

    If you have any questions about the refund request process, then please update this public discussion thread, Mystic_Strength. ^JW

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