Answered
Rembolso
Por error no cancele en el momento la suscripción gratis de Adobe y ahora se me hizo el cargo de $686.00 pesos de la suscripción anual y deseo el rembolso ya que no utilizaré más este producto
Jeff_A_WrightCorrect answer
Community Manager
August 10, 2026
Thank you for posting, Mystic_Strength.
I'm sorry for the difficulties you are encountering with your new subscription and that you didn't find more value in our services.
Since your Acrobat Premium subscription was purchased today through the Apple App Store, Apple manages the subscription and any refund requests.
Please request a refund directly from Apple using: Request a refund from Apple
You can also review and manage the subscription from your Apple device by following: View or cancel subscriptions on iPhone, iPad, or Mac
Because the purchase was made through Apple, Adobe is unable to process a refund for this subscription.
If you have any questions about the refund request process, then please update this public discussion thread, Mystic_Strength. ^JW
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