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Participant
May 7, 2025
Question

Rembolso

  • May 7, 2025
  • 2 replies
  • 160 views

Buenas noches, disculpe lo que pasa es que quiero solicitar mi rembolso, es que pasaron los 7 días de prueba gratis y ya no alcance a cancelar la suscripción porque en realidad no la voy a utilizar, sñentonces la cancele hoy el mero día que me hizo el cargo a mi tarjeta por 299.01 le pido de favor que me me haga el rembolso, cuánto tarda?

    2 replies

    kglad
    Community Expert
    Community Expert
    May 7, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    gupta shivangi
    Legend
    May 7, 2025

    Hi @beatriz_monserrat_0558,

    We appreciate you reaching out. I can see that you have already cancelled your subscription. You'll need to reach out to our support team for requesting a refund. They'll help you with that. 

    You can start a private chat session here: https://adobe.ly/3GHP3RT

    Let me know if you have any questions.


    ^Shivangi