Rembolso

Forum|Forum|8 months ago
May 12, 2025
3 replies
332 views

Como hago un rembolso, use la prueba gratuita pero no cancele y me descontó la subcripscion, como hago rembolso a eso.

Cancel subscription

kglad

Community Expert

what was your trial start date?

what is your cancellation date?

E

Exquisite_Dusk1290Author

Participant

The free test was 1 weak and the pay Day is today /12 may

Jeffrey_A_Wright

Community Manager

Exquisite_Dark, I am showing that you started a new plan today under the same account under which you previously canceled your subscription. Did you intend to start a new subscription, Exquiste_Dark? If not, please complete the steps listed in https://adobe.ly/43a5r51 to cancel your new subscription.

If you only have occasional needs for Acrobat, then you may want to consider purchasing a monthly subscription instead of an annual plan paid monthly. For more information on how the different subscriptions work, and any refunds that are applicable, see https://adobe.ly/4jLWnKN. ^JW

Peru Bob

Community Expert

Also See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

AnandSri

Community Manager

Hello!

I hope you are doing well, and thanks for reaching out.

Please see this Adobe article on how to cancel an Adobe trial or subscription. I will also loop in experts from the team who can answer more of your questions.

Regards,

Anand Sri.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded