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Participant
July 13, 2025
Answered

Rembolso

  • July 13, 2025
  • 1 reply
  • 227 views

Hola estoy pasando el mismo día con el reembolso, escribo a soporte pero solo me responde el asistente virtual estoy escribiendo desde hace 5 días y me dice que no hay agente, me conecto al horario que me dicen y el asistente virtual me dice lo mismo la verdad ya no se que hacer, si conseguiste alguna respuesta o solución porfa te agradecería si me ayudarás 

 

Un saludo 

Correct answer Jeffrey_A_Wright

Marcely. I am sorry you are blocked from reaching us. Please use a different device to click on https://adobe.ly/44vxP3E to speak with a member of our support team. I see that you tried contacting us on July 14th, but the interaction was ended because we did not get a response. The current device is likely blocked from reaching Adobe. ^JW

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
July 14, 2025

Marcely. I am sorry you are blocked from reaching us. Please use a different device to click on https://adobe.ly/44vxP3E to speak with a member of our support team. I see that you tried contacting us on July 14th, but the interaction was ended because we did not get a response. The current device is likely blocked from reaching Adobe. ^JW

kglad
Community Expert
Community Expert
July 14, 2025

eg, a mobile phone browser (with wifi disabled) will most likely be successful.