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Participant
August 5, 2020
Answered

rembolso por cargo indebido

  • August 5, 2020
  • 3 replies
  • 578 views

Cancelé mi suscripción antes de que terminada el periodo de prueba y se realizaron el cargo y no encuentro solución en la página. Requiero del reembolso que se me hizo sin motivo y ver cómo me van a contactar

 

    This topic has been closed for replies.
    Correct answer John T Smith

    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

    3 replies

    Not'hoperdis
    Participant
    April 27, 2026

    Me habéis cobrado por dos facturas distintas por algo que yo nunca pedí. Mi correo electrónico es joan061cat. Mi n° de móvil 34. 607383353. Decidme algo por favor.

    kglad
    Community Expert
    Community Expert
    April 27, 2026

    @Not'hoperdis 

     

    1. these are public forums.  remove your personal info.
    2. check your account, https://account.adobe.com . did you start trials for the listed subscription?
    Participant
    March 16, 2025

    devolucion cogi solo periodo de preuba y lo anule 

    kglad
    Community Expert
    Community Expert
    March 16, 2025

    @federico_4259 

     

    do you have a question?

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    August 5, 2020

    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long