Renewed Licence but Software Sends Me an Expiration Message

Question

So I recently renewed my license for the Adobe Suite and yet each time I open the software I get a message telling me I only have a few days left to use it before it expires. I have tried updating but that didn't seem to change anything as I still got the same message. What can I do?

Nancy OShea · Answer

Please log-in to your account below to ensure your account is active and payment details are current.
https://account.adobe.com/plans
If it's not what you think it should be, scroll down to Contact Adobe on the same page.

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Post back if you still need help.

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