Renewed subscripton but full access still not available.

Question

Hi everyone, first time poster. Last week I renewed my yearly subscription but now when I try to enter Lightroom, a message appears saying I only have limited access until I renew.

I'm a little confused as what to do. I tried contacting customer support but they are very busy.

Thanks for any help!

AxelMatt · Answer

This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

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https://helpx.adobe.com/contact.html

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