Repeated billing of closed account

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Repeat billing closed account

AkanshaAshraCorrect answer

Community Manager

Hi @graceful_Melody9d06

Thank you for writing in.

We checked your account and can see that you’ve already connected with our support team under case ADB-47570660-B6N7. The team will assist you further and guide you in the right direction regarding your concern.

^Akansha

G

graceful_Melody9d06Author

Participant

I closed my acrobat account months ago & noticed today a new billing of $10.91 my AMEX Account.

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kglad

Community Expert

what’s

https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000379229962 show?

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AkanshaAshra

Correct answer

Community Manager

Hi @graceful_Melody9d06

Thank you for writing in.

We checked your account and can see that you’ve already connected with our support team under case ADB-47570660-B6N7. The team will assist you further and guide you in the right direction regarding your concern.

^Akansha

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kglad

Community Expert

use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000379229962 to find the billed account.

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AkanshaAshra

Community Manager

Hi @graceful_Melody9d06

Thank you for reaching out. Could you please elaborate a little more on the issue you’re experiencing? This will help us better understand your concern and guide you in the right direction.

^Akansha

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