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Participant
May 13, 2021
Question

Request

I want to stop paying because I have not been able to learn to handle the applications and they charge me a penalty, I have not signed any contract. 

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    3 replies

    Legend
    May 13, 2021

    When you click Accept you acknowledge that you fully read and understand the terms. If you click Accept without reading terms, your life will be full of unpleasant and expensive surprises.  

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    Peru Bob
    Community Expert
    Community Expert
    May 13, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum so that proper help can be offered.

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    Peru Bob
    Community Expert
    Community Expert
    May 13, 2021

    Clicking is equivalent to signing.

     

    Please go to Adobe Customer Service (make sure to sign into your Adobe account first):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

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