Request a refund

Thanks for posting to this public discussion forum, ​@cadelgado.

I am sorry you did not find more value in our services, and I apologize for any problems you had managing your new subscriptions.

One of your subscriptions is still active. Please complete the self-cancel process listed at https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html soon if you wish to receive the automatic refund mentioned by ​@kglad.

For more information on the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html.

Please update this public discussion thread if you have any additional questions.

refunds are automatic and complete within 14 days, if you qualfy.

check the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html 

meanwhile, double check your account to ensure you cancelled everything, https://account.adobe.com