Request for a refund

Forum|Forum|6 months ago
July 19, 2025
2 replies
106 views

Hi, I was unaware that a subscription was made. My daughter used my account and must've bought it. Today I have been charged for a monthly fee but I immediately cancelled it the same day I was charged once I was aware. Will I be able to receive a full refund? I didn't want this subscription.

Cancel subscription

John T Smith

Community Expert

You need to have a L-O-N-G talk with your daughter about reading and understanding what is on the computer screen

Jeffrey_A_Wright

Community Manager

Melanie, thanks for posting your question about your recent subscription commitment to this public discussion forum. I can confirm that you did cancel the subscription. Please see https://adobe.ly/44EY5IO for more information on the refund and cancel process. ^JW

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