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Participant
July 14, 2026
Answered

Request for Cancellation and Full Refund Within 14-Day Period

  • July 14, 2026
  • 2 replies
  • 18 views

sorry but customer support kept bugging the payment was made today and i would like a cancellation and a full refund

Correct answer Jeff_A_Wright

Thank you for posting, ​@melo.

 

I am sorry you did not find more value in our services, and I apologize for any confusion you may have encountered with your subscription.

 

Please see https://support.google.com/googleplay/answer/7018481 for information on how to cancel your new subscription managed through the Google Play Store.

 

For details on Google Play Store's refund policies, please see https://support.google.com/googleplay/answer/2479637.

 

Please update this public discussion thread if you have any additional questions, ​@melo.

2 replies

Jeff_A_Wright
Community Manager
Jeff_A_WrightCommunity ManagerCorrect answer
Community Manager
July 14, 2026

Thank you for posting, ​@melo.

 

I am sorry you did not find more value in our services, and I apologize for any confusion you may have encountered with your subscription.

 

Please see https://support.google.com/googleplay/answer/7018481 for information on how to cancel your new subscription managed through the Google Play Store.

 

For details on Google Play Store's refund policies, please see https://support.google.com/googleplay/answer/2479637.

 

Please update this public discussion thread if you have any additional questions, ​@melo.

meloAuthor
Participant
July 14, 2026

i know its 48 hours for annual purchases the payment was made on 16:45 i think and i cancel 3 hours later so im still eligible