Request for Cancellation and Full Refund Within 14-Day Period

Question

I did not realize that my free trial had ended and was converted into a paid subscription today. I noticed the e-wallet charge today. For information, I subscribed the plan on August 29th, and just cancelled the whole plan today on September 7th.

As I am still within the 14-day refund period, I would like to cancel the subscription and request a full refund. Thank you.

kglad · Accepted Answer

refunds are automatic (if you qualify), but you must cancel yourself.

cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

understanding cancellation

fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

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