Request for Full Refund of Unauthorized Charges

Dear Adobe Support Team,

I am writing to request a refund for multiple charges that were made to my account without my authorization.  

On November 9, 2024, I subscribed to the Premium Pro Plan (₩28,000) and the Adobe Stock Plan (₩36,000). However, I canceled the free trial shortly afterward and have not accessed or used any Adobe services since then.  

Despite this, I have been charged ₩70,400 every month. The detailed payment history is as follows:

- Dec 24, 2024 – Order No. BL2959997076 – ₩70,400  

- Jan 17, 2025 – Order No. BL2988092258 – ₩70,400  

- Feb 28, 2025 – Order No. BL3016472028 – ₩70,400  

- Apr 17, 2025 – Order No. BL3073907376 – ₩70,400  

- May 16, 2025 – Order No. BL3102491897 – ₩70,400  

- Jun 16, 2025 – Order No. BL3131380276 – ₩70,400  

- Jul 17, 2025 – Order No. BL3160497694 – ₩70,400  

- Aug 16, 2025 – Order No. BL3189774457 – ₩70,400  

- Sep 16, 2025 – Order No. BL3219273585 – ₩70,400  

A total of **₩70,400 × 8 = ₩563,200** has been charged.  

Since I neither intended to continue the subscription nor used the services, I kindly request the cancellation of these plans and a **full refund of ₩563,200**.  

Please review this case and advise me on the next steps to complete the refund process.  

Thank you very much for your assistance.