Request for refund within 14 days if subscription cancellation

Forum|Forum|27 days ago
July 25, 2026
3 replies
19 views

I cancelled my subscription on July 2 (within 14 days of registration) but until now I have not received the refund that I was charged after 7 days of trial. Can Adobe team help me on this? Thank you

kglad

Community Expert

check your account, https://account.adobe.com

does it show any subscriptions?

L

LinhAuthor

Participant

I don’t understand why I cancelled the trial on July 2, but now I checked again and I saw that I’m enrolled in an annual plan that I did not registered for? And if I cancel the plan now, I will be charged an early cancellation fee?

kglad

Community Expert

@Linh

you can contact adobe support via chat or social media and make your case.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.