Request for Waiver of Early Cancellation Fee

Hi @rasara_6672,

Thank you for reaching out.

Upon checking, I can see that you previously had an Adobe Stock plan associated with the Adobe ID used to post this query. It appears that you have already initiated the cancellation process for this plan, which was an annual subscription billed monthly.

Please note the following:

• If a plan is canceled within 14 days of purchase, there is no cancellation fee. You will receive a full refund, and your account will revert to a free membership.

• After the 14-day period, an early termination fee of 50% of the remaining contract value applies. For instance, if the plan is canceled in the ninth month, you would be charged 50% of the fees for the remaining three months.

Why is there a cancellation fee?
Annual plans billed monthly are offered at a discounted rate. As a result, a cancellation fee applies if the plan is ended before the full term. You can find more details here:
https://adobe.ly/3ZS57XS

Since you’ve mentioned facing financial difficulties, I recommend reaching out to our support team directly—they may be able to assist you further with your situation:
https://adobe.ly/44k35RI

I hope this clarifies your concern. Please let us know if you need further assistance.