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bnl321
bnl321
Participant
March 3, 2026
Answered

request refund

  • March 3, 2026
  • 1 reply
  • 34 views

I did not realize that my free trial had ended and was converted into a paid subscription on March 3.

I noticed the credit card charged. As I am still within the 14-day refund period, I would like to cancel the subscription and request a full refund.

I ALREADY cancel subscription but ai support said it can’t see pending refund. I DONT KNOW the refund process exactly. Could you explain?

    Correct answer Jeffrey_A_Wright

    ​@bnl321 , thanks for posting to this public discussion forum. I am sorry that you did not find more value in the evaluation of our services. Please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our team who can help you end your commitment to Adobe.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    March 3, 2026

    ​@bnl321 , thanks for posting to this public discussion forum. I am sorry that you did not find more value in the evaluation of our services. Please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our team who can help you end your commitment to Adobe.

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