Answered
Request Refund
Hello,
I'd like a refund— I was trying to download 3D assets, and it was terribly difficult due to the account never activating.
AB04988422209CUS
Please refund my account.
Thank you,
Jason
kgladCorrect answer
Community Expert
December 1, 2024
contact adobe support.
there are 2 ways to contact adobe support; chat and twitter (now x):
chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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