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Participant
December 1, 2024
Answered

Request Refund

  • December 1, 2024
  • 1 reply
  • 163 views

Hello,

 

I'd like a refund— I was trying to download 3D assets, and it was terribly difficult due to the account never activating.

 

AB04988422209CUS

 

Please refund my account.

 

Thank you,

Jason

 

This topic has been closed for replies.
Correct answer kglad

contact adobe support.

 

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 1, 2024

contact adobe support.

 

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.