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Participant
July 24, 2026
Question

Request to Cancel Subscription and Waive Cancellation Fee

  • July 24, 2026
  • 2 replies
  • 11 views

Hi there,

​I am reaching out to request help with canceling my Adobe subscription. I am currently an engineering university student, and unfortunately, my budget is very tight right now. I can no longer afford the monthly payments.

​When I tried to cancel my plan online, I received a prompt stating that I need to pay a $101 early cancellation fee. I honestly wasn't aware that my subscription was an annual contract billed monthly, and as a student, I simply cannot afford to pay this penalty.

​Could you please help me cancel my subscription and waive this cancellation fee as a one-time exception? I would really appreciate your understanding and assistance with this matter.

​Thank you so much for your time and help.

​Best regards,

    2 replies

    Jeff_A_Wright
    Community Manager
    Community Manager
    July 24, 2026

    Thank you for posting, Hussein.


    I apologize for any confusion you encountered managing your subscription, and I am sorry you did not find more value from our services.


    I can confirm that you successfully canceled your monthly subscriptions. Refunds occur automatically and take up to 14 days.


    Please see https://adobe.ly/4wmFRag for more information about the cancellation and refund process,


    Please update this public discussion thread if you have any additional questions, Hussein. ^JW

    Peru Bob
    Community Expert
    Community Expert
    July 24, 2026

    @Hussein 

    You can try pleading your case to Adobe support either via chat or social media.
    Nobody on these forums, not even Adobe employees, can help with that.