I was charged on July 18 and canceled my subscription on July 19. I purchased through Google play store. Acrobat told me that they cannot see any subscription under my email. I only have 1 email. Now, I talked to one of the supervisor and he advised me that this case will be transferred to backend team. Is it possible that I will be refunded? Same case here?
you need to work with the google play store.
a subscription purchased through the Google Play Store: those Subscriptions are managed through the Play Store. To cancel your subscription and request a refund, please follow these steps:
1. Open the Google Play Store on your Android device.
2. Tap the three horizontal lines (hamburger menu) in the upper-left corner to open the menu.
3. Select "Subscriptions."
4. Find the Adobe Express subscription from the list and tap on it.
5. Tap "Cancel Subscription."
6. Follow the on-screen instructions to confirm the cancellation.
7. To request a refund, you can contact Google Play Store support directly through the "Get Help" or "Contact Us" option within the Google Play Store app.
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